Shipping & Delivery Policy

Introductrion

The Past Life Healing (https://nipunaghoshshukla.com/) is committed to excellence and full customer satisfaction. We proudly offer shipping services and strive to deliver your order as quickly as possible. Please consider holidays that might impact delivery times. We also offer same-day dispatch.

Shipping

All orders are processed and shipped within 7–12 business days, with no shipping or delivery on weekends or holidays. During periods of high order volume, shipments may experience delays and additional transit days may be required. If there is any significant delay, we will inform you via email. We offer free shipping on orders above ₹500 within India, while international orders do not qualify for free shipping and will be charged as per delivery partner guidelines.

Wrong Address Disclaimer

It is the responsibility of customers to ensure that the shipping address entered is correct. We do our best to expedite processing and shipping times, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
 
 

Undeliverable Orders

Orders returned as undeliverable due to incorrect shipping information are subject to a restocking fee determined by us.

Lost / Stolen Packages

The Past Life Healing (https://nipunaghoshshukla.com/) is not responsible for lost or stolen packages.
If the tracking shows “delivered” but you have not received your order, please report it to local authorities.

Return Request Days

Exchange of the product can be done within 72 hours of receiving the product in case any damaged or wrong product was received by the customer.

• The customer will be responsible to send the damaged product back to us after which we will deliver the correct product.

• We offer no returns or refunds as all the products bought on our website are charged with energies in the name of the person buying them and can’t be given to anybody else.

• No cancellation of order once payment is made. For exchange, please share the picture of the product received and the picture of the bill on our WhatsApp.

• WhatsApp no. : +91 9871150855

Out of Stock Item Process

In the event that items are out of stock, The Pastlifehealing (https://nipunaghoshshukla.com/) has the following options:

• Wait for all items to be in stock before dispatching.

Import Duty And Taxes

When dealing with The Pastlifehealing (https:// nipunaghoshshukla.com/), you have the following options regarding taxes and import duties:

• You have the option to decide whether you want to pre-pay taxes.

Acceptance

By accessing our site and placing an order, you have willingly accepted the terms of this Shipping Policy.

Contact Information

If you have any questions or comments, please reach us via the following contact information:

• Email: pastlifehealing@gmail.com